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When Do I Replace My Filters?

Filter replacements should occur no less than every three months. If you live in an area with lots of pet or animal dander, pollution, or poor air quality, consider changing them each month for optimal airflow. If you choose to clean your filters, use water, a mild dish soap, and a gentle brush to scrub the impurities off the mesh.

How Often Should I Call for Heat Pump Repair Service?

Heat pumps work all year round for most Milton residents. As a high-profile heating and cooling unit, call for heat pump repair services at least once a year to ensure readiness for both summer and winter use.

Typically, what is the average duration for a boiler service to be completed?

The duration for a boiler service will vary depending on the complexity of your system, but typically, it can take anywhere from one to three hours. Our experienced technicians are equipped with the right training and knowledge to get the job done quickly and efficiently.

How often should I schedule boiler maintenance with Top Flight Heating & Air?

Regular maintenance is crucial for the longevity and efficiency of your boiler system. We recommend scheduling a boiler maintenance service at least once a year to keep your system operating at its best and reduce the need for boiler repairs.

Aside from boiler services, what other HVAC services do you provide?

Top Flight Heating & Air is proud to offer a wide range of HVAC services. From furnace installation and heating repair to air conditioning services, our technicians are equipped with the tools and knowledge to get the job done.

Are your technicians certified for boiler repairs and installation?

Yes, all our technicians are highly trained and certified to handle a range of boiler services, ensuring the safety and efficiency of your heating system.

Is it worth repairing my old boiler, or should I consider a replacement?

It depends on the condition of your home’s boiler. Our professional technician will perform a thorough inspection and determine whether it’s more cost-effective to repair or replace. Sometimes, a new boiler installation can be more energy-efficient and cost-saving in the long run.

Why Do I Need a Custom Estimate for Furnace Replacement and Installation?

If you’re like most homeowners, the first thing you think of regarding replacing or installing a new furnace is, “How much will my new furnace cost?” We wish there was a simple answer to give you about the average installation cost for the furnace of your choice, but the truth is that every home and business is unique, so no two installation cost estimates are the same.

What goes into your unit’s installation cost? Some of the factors we need to know to provide an accurate furnace cost estimate include:

  • Whether you are installing in a new home or need a replacement furnace
  • The new furnace cost you are able to pay (your budget)
  • The size of your home or business to help us determine the necessary airflow capacities
  • Whether ventilation is already in place, requires installation, or needs replacement
  • The type of energy source that is available to you (gas, electric, oil)
  • The amount of fuel consumed during a typical heating season
  • Parts and labor costs
What Is the Electric and Gas Furnace Installation Process?

Having a new furnace installed may seem like an overwhelming task, but with the right heating and air conditioner experts by your side, it becomes a seamless endeavor. Let’s take a detailed look at the installation process!

Step 1: Initial Assessment and Furnace Selection

The first step of any new furnace install involves a comprehensive assessment of your home and your heating needs. Our skilled HVAC contractors take into account factors such as your home’s size, existing insulation, your local climate, and the current state of your ductwork system. This critical assessment helps us determine the right type and furnace size you’ll need, be it a gas furnace, an oil furnace, or an electric furnace.

Step 2: Removal of the Old Furnace

After the assessment, we proceed to the furnace removal stage. Our technicians ensure that your old furnace system is safely disconnected from its power source, whether that’s natural gas or electricity, and carefully detached from the existing air ducts. If you are having a gas furnace installed, we will work with your utility company to ensure that your gas lines are handled properly.

Step 3: Preparing for the New Installation

Once your old furnace has been removed, the next step in the installation process is preparing your home for the new furnace. This could include the inspection and potential repair or replacement of the existing ductwork, checking for hot and cold spots to ensure optimal airflow, or potentially installing new gas lines for a gas furnace installation.

Step 4: Installation of the New Furnace

The heart of the process, installing the new furnace, requires professional expertise. Whether we are dealing with electric furnaces, gas furnaces, or oil furnaces, our technicians will connect your new furnace unit to the necessary power sources and ductwork, ensuring that every component is installed correctly for optimal operation. We will also take care to connect your unit to your electrical system responsibly without causing problems for your other electrical appliances.

Step 5: Testing and Final Adjustments

After the furnace installation is complete, our team will test your new furnace, making any necessary final adjustments. This includes checking for any gas input issues with gas furnaces, making sure your air conditioner is working harmoniously with your new heating system, and ensuring your home is free of carbon monoxide.

Post-Installation Support

At Top Flight Heating & Air, our job doesn’t end after we install a furnace in your home. We are committed to ensuring that your heating system works optimally. That’s why we provide you with vital information about proper maintenance for your new furnace, as well as tips to help you save money on your monthly energy costs.

Why Do I Need a Professional HVAC Technician to Install a Furnace?

Whether it’s a gas furnace install or an electric furnace setup, hiring a professional HVAC technician is imperative. Our team at Top Flight Heating & Air is well-versed in all safety standards and codes. They ensure proper gas line connections, ductwork installation, and testing of the system to ensure it’s working correctly.

A professionally installed furnace promises high performance, safety, and efficiency, which all contribute to your overall savings on heating costs.

What Are the Most Common Furnace Replacement Options?

Trane, AccuClean, and Mitsubishi are some of the most popular furnace unit choices. These heating units are available in various models, including:

  • Gas and oil furnaces
  • Heat pumps
  • Coils
  • Packaged systems
  • Ductless heat pump units

 

The best new furnace for your home will depend on your existing home energy sources, your budget, your heating goals, and the Annual Fuel Utilization Efficiency (AFUE) rating you are looking for. If you have any questions on what kind of furnace or heat pump will be the best choice for your house, call and talk with a member of Top Flight Heating & Air today.

Can I Repair My Heater Myself?

Attempting furnace repairs yourself may seem like a way to cut down on furnace repair costs, but it often leads to more harm than good. While there are some DIY-friendly tasks, such as replacing the furnace filter and checking for damage, we do not recommend attempting furnace repair in Milton, DE, yourself.

Hiring a furnace expert ensures that the heat exchanger, blower motor, and other vital parts of your heating system are handled with care, preventing further damage. Always call for professional furnace repair when you notice a heating issue.

What Should I Do if I Smell Gas?

If you smell gas while inside your home, you and your family should immediately evacuate a safe distance away. Gas leaks are hazardous and could result in a lethal explosion. Once you’re safe outside, contact your gas utility and the fire department.

Can Your Team Provide Burner Assembly?

Absolutely! Our team has the necessary HVAC equipment and expertise to inspect, repair, or replace the burner assembly, ensuring your furnace operates efficiently and safely.

What Are the Signs of a Malfunctioning Thermostat?

Signs of a malfunctioning thermostat can include erratic temperature changes in your home, the HVAC system not turning on or off when it should, or your furnace running continuously without reaching the set temperature.

My Energy Bills Are Increasing. What Should I Do?

If your heating system seems to be working and your utility rates haven’t risen, yet you still are seeing high energy bills, there are several possibilities. This issue may be due to a freezing winter. If this is the case, there’s not much you can do, as your heating system has to work harder to keep you warm.

If the weather isn’t as cold as usual, there may be an issue with your outdoor unit. When your outdoor unit malfunctions, it can cost you a fortune in energy bills. Give us a call, and an HVAC technician will assess the problem.

How Can I Prevent Furnace Fires?

Your furnace and air conditioning systems are designed to be safe, but accidents can happen. In order to prevent unexpected fires, it is crucial to be vigilant between furnace tune-up appointments. Regularly clean dirty burners and store flammable substances far away from your furnace to avoid ignition risks.

Does An Electric Furnace Have Fewer Furnace Problems?

While electric furnaces are generally more reliable and have a longer lifespan than gas furnaces, they are not immune to problems. Common issues with electric units include faulty heating elements, thermostat malfunctions, and blower motor failures.

Is a Clogged Filter Dangerous?

Yes, a clogged filter can indeed be dangerous. When the furnace’s filter is blocked, it leads to reduced air flow, causing your furnace to work harder and potentially overheat. This can lead to a system breakdown, a house fire, or even a gas leak. Plus, a dirty filter can’t effectively trap pollutants, affecting the indoor air quality in your home.

Why Is My Furnace Filter Important?

Your unit’s filter is essential for maintaining good indoor air quality and extending your heater’s lifespan. Air filters prevent dirt, debris, and harmful air particles from flowing through your heating system and into the air you breathe. Your filter also keeps your furnace clean and allows it to function at a higher capacity for longer.

It’s best to replace your filter at least every three months to preserve indoor air quality and ensure the unit can operate safely. You should find a recommended air filter thickness and size in the owner’s manual that came with your HVAC system. If you want to extend this lifespan slightly, you can use a vacuum cleaner hose to carefully remove dust buildup.

Do You Offer Financing?

We understand that an unexpected furnace repair cost can be a financial strain. We believe everyone should enjoy a warm, comfortable home, so we offer multiple financing options. Get in touch with us today to learn more.

How Much Does Furnace Repair Cost?

While we can often provide an approximate “guesstimate” before visiting your property, the actual cost of furnace repair in Milton, DE, can vary depending on several factors, including the nature of the issue, the extent of the damage, the type of furnace you have, any existing furnace warranty coverage, and the parts required for repair. Contact us now for a free furnace repair cost estimate.

What Are the Most Common Furnace Repairs?

Common furnace repairs often involve the ignition system, such as issues with the pilot light or ignition control in gas furnaces. Other frequent repairs include fixing a faulty thermostat, replacing a broken blower motor, clearing a blocked air filter, or addressing issues with the furnace’s flame sensor. Scheduling annual maintenance before the beginning of the heating season can help prevent many of these issues.

When Should I Hire a Professional To Maintain My Heater?

It’s best to hire a heating maintenance service during the fall. If something is wrong with your heater, an experienced maintenance specialist will fix the issue before it gets out of hand and impacts your interior comfort. Maintaining your heater during the fall ensures your unit functions optimally before the first winter storm.

Is There Anything I Can Do To Maintain My Heater?

Yes. Regularly changing the air filter is essential to your heater’s performance, lifespan, and overall well-being. It’s best to check the air filter at least once a month to ensure everything is up to par. If it looks dirty, replace it with a new filter.
Keeping the area surrounding your heating and cooling system clean can also increase its performance. Always keep dust and debris away from your furnace and outdoor unit to prevent restricted air flow and maintain optimal performance.

How Often Should I Schedule Heater Maintenance?

Running a heater throughout the winter can take a toll on even the most robust unit, diminishing its efficiency and leaving it prone to costly repairs. We recommend scheduling a professional maintenance service at least once a year. Yearly maintenance gives your heater a much-needed tune-up that prevents potential issues before they affect your heating and cooling system.

Does a natural gas boiler cost more than an electric one?

Typically, the initial purchase price of an electric boiler might be lower than a natural gas boiler. However, the operating costs for natural gas boilers are usually lower than electric ones, depending on local utility prices. Over time, a natural gas boiler could prove to be more cost-effective due to these reduced operating expenses. The main benefit of an electric boiler is its high energy efficiency, often near 100%, meaning almost all the electricity consumed is converted directly to heat. Additionally, electric boilers are clean, quiet, and don’t produce exhaust gases, making them environmentally friendly and ideal for homes without access to a gas line or those with indoor air quality concerns. Both boiler systems are great options for heating your home or business. Uncertain about which option to choose? Contact us for a complimentary quote and expert guidance on selecting the perfect system for your needs.

What is the difference between a boiler system and a heating system?

A boiler system specifically uses water to heat your home, turning it into steam or hot water, which is then distributed. A heating system is a broader term that can include boilers, furnaces, heat pumps, and more.

How long does it take to install a new boiler system with Top Flight?

At Top Flight Heating & Air, we understand a cold house, specifically in the winter, can be not only inconvenient but also dangerous. When you reach out to us to replace your existing boiler, a professional installer will promptly and proficiently set up your new boiler system, ensuring it’s up and running in no time. We pride ourselves on providing fast, reliable service without compromising quality workmanship. Opting for professional boiler maintenance service and installation, rather than attempting the DIY route, minimizes the likelihood of frequent repairs.

How much will it cost to have a new boiler installed in my home?

Boiler installation costs can vary based on the boiler type, installation complexity, and regional labor costs. At Top Flight, we firmly believe in making boiler installation affordable for everyone. That’s why we provide flexible financing options for all our services, ensuring your budget stays intact. With us, you can enjoy the benefits of a new boiler without worrying about breaking the bank.

How do I know if I need a boiler replacement or just repairs?

Frequent breakdowns, a significant rise in energy bills, and aging (boilers older than 15 years) are signs you might need a replacement. However, occasional issues might just require repairs.

How Often Do Mini-Split Systems Need Maintenance?

Like a heat pump or central air conditioner system, your mini-split air conditioner unit needs routine service. Regular maintenance helps keep your system running efficiently and prevents breakdowns. It’s recommended that you schedule maintenance at least twice a year. Cooling system maintenance should be performed in the spring before the warm weather arrives, while heating system maintenance should take place in early fall before there’s a chill in the air.

How Much Does It Cost To Install a Mini-Split HVAC System?

The cost of mini-split AC installation will depend on factors such as the size of the system, the complexity of the installation, and the brand chosen. Our friendly HVAC technicians would be happy to provide you with an estimate based on your specific needs. We can also offer estimates for operating costs, unit lifespan, and maintenance schedules.

What Brand Makes the Best Mini-Split AC Units?

Ductless mini-split air conditioning systems have been around for several years now, and many top HVAC manufacturers are in the business of making excellent mini-split systems. It’s important to install a replacement ductless mini-split system from a brand that has a good reputation for reliability (and offers warranties and customer support for ductless mini-split repair). We are happy to help you through this process, and many systems that we carry are also eligible for rebates and government savings. Contact us today to learn more about how you can save big on a full HVAC system replacement!

What Features Should I Choose For My New Ductless System?

Consider your specific needs and preferences when choosing features for your ductless mini-split AC unit. Unlike many traditional systems, a modern ductless mini-split system comes with many optional features and controls. We can install a mini-split with Wi-Fi connectivity, remote control capabilities, programmable scheduling, multi-zone capabilities, and much more. Give us a call today, and we’ll match you with a mini-split system that’s perfect for your space!

What SEER Rating Should I Choose For My Mini-Split?

SEER stands for Seasonal Energy Efficiency Ratio, and it measures the efficiency of HVAC systems. The higher a unit’s SEER rating is, the more efficient it is. In general, mini-split systems with a higher SEER rating will cost more upfront but will save you money on energy bills in the long run.

Where Will Technicians Place My New Ductless Systems?

This answer also depends because no two homes are exactly alike. Our team will work with you to determine the best location for each indoor and outdoor unit, ensure proper sizing of the system, arrange multi-zone systems as needed, and provide you with options for controlling the temperature and settings.

What Size HVAC Unit Do I Need/How Many Units Should I Purchase?

The size of your unit will depend on the size of your space, the number of rooms you want to heat or cool, and other factors such as insulation and ceiling height. Whether you’re switching from a traditional HVAC system or replacing an older mini-split unit, our professional HVAC technicians can help you determine the right size system for your needs.

Do I need a yearly refrigerant top-up?

Most of the time, leaks result in needing refrigerant faster than usual. Therefore, if you constantly need to top up your refrigerant, you might have a leak on your hands. This depletion of refrigerant acts as a sign to call a technician to stop the leak at its source. Get a free service estimate from Top Flight today or schedule service online ASAP.

How can I maximize AC efficiency?

The best way to maximize AC efficiency is to clean your system thoroughly. This way, every part functions at its prime.

Dirty or old air filters are a common culprit when AC units stop working at maximum efficiency. This is especially true if the filters have gone several years without being cleaned or have too many pleats for filtration. Our team knows how to choose the best filters for your unit and your personal needs, so give us a call today!

What maintenance does your AC unit need?

Typically, each air conditioning unit needs different treatments depending on its wear and tear and lifespan. However, every unit needs a yearly check-in and tune-up. No matter what type of system you have, we will thoroughly clean it, including all coils, filters, and other important components.

How often should you have AC maintenance?

You should schedule AC maintenance twice per year. Book HVAC maintenance in the fall and spring to keep your unit working correctly during summer and winter.

Can I Replace My AC Compressor Myself?

AC compressor replacement is a complex job that requires specialized knowledge and equipment. It is not recommended for homeowners to attempt this type of repair themselves. Attempting to repair a failed compressor could result in injury or damage to the AC system, so it’s good practice to call a pro for this job instead.

Can I Replace the AC Compressor Without Replacing the AC System?

Yes, in many cases, it is possible to install a new AC compressor without replacing your entire AC unit. However, consulting with a qualified HVAC technician is critical to determine whether this is a viable option for your specific AC system. In some cases, other components will need to be replaced or repaired in conjunction with the compressor replacement.

How Much Does AC Compressor Replacement Cost?

Like any HVAC repair job, the cost of AC compressor replacement will always have slight variations depending on factors such as the labor hours required, the type of compressor needed, the size of the AC system, and any additional repairs or replacements that may be necessary. However, our representatives are always transparent about estimates so that every homeowner knows what they pay before the bill is due. We specialize in finding you more cost-effective comfort solutions — without the hidden costs and fine print! If you’d like to discuss AC compressor replacement costs for your specific unit, contact us anytime for a free estimate.

How Often Should I Replace My Home’s AC Compressor?

The lifespan of an AC compressor can vary depending on factors such as AC system usage, maintenance, and the quality of the compressor. On average, AC compressors can last anywhere from 10 to 15 years. However, if your compressor is showing signs of wear and tear, is blowing hot air, or has completely stopped working correctly, you may need a new compressor sooner rather than later.

Can I perform AC installation or repair myself?

If your air conditioner isn’t working properly, attempting DIY system repairs or maintenance to restore your system’s cooling capacity can be tempting. However, system repairs are more complex than you think. We know our customers love to save money, but replacing your system is a job best left to experts.

It is always better, safer, and more effective to leave air conditioning services to a company that specializes in them. Installing AC systems can be dangerous and expensive when done alone, and you will not have access to the same level of knowledge that licensed professionals do. Find the most up-to-date information, suggestions, and recommendations by hiring a trusted Sussex County air conditioning team to replace your HVAC unit.

It is not wise to replace or repair your AC unit yourself because:

  • It’s much easier than you think to make mistakes during the HVAC installation process — and often, these mistakes are costly ones. As a result, you may lose more money than if you hired expert technicians for service, or end up dealing with an uncomfortably hot home.
  • Performing HVAC repair or replacement takes time, strength, and energy you may not have. Installing AC units is a multi-person job that can be quite physically intense.
  • Cooling system repair or replacement requires parts and tools that are not available on the consumer market or are only available for a high price, meaning that DIY AC costs can mount quickly.
  • Without the personal protective equipment that technicians utilize, cooling system repair and replacement can be dangerous. Putting in a new AC system can expose you to gas lines, electrical components, circuit breakers, bulky overhanging ductwork, and other safety hazards.
  • DIY HVAC repairs or maintenance can result in decreased unit efficiency, costing you money and causing you headaches for many years to come.

Saving a few bucks up front on AC installation costs may seem appealing, but these and other drawbacks end up turning DIY into more of a burden than a benefit for almost all of the homeowners we’ve met. In summary, you should always leave HVAC system installation to the pros… trust us when we say you’ll be glad you did!

What is the average cost for air conditioning replacement?

Much like how we can’t provide you with a quote for repair or maintenance service until we actually see your HVAC unit, we cannot provide an “average cost” of replacing your air conditioning system either. All air conditioners are slightly different, therefore no two AC installation costs will be the same. Your AC system has its own quirks and qualities, and the price of air conditioner replacement will also depend on the type of new system you are interested in since some cooling systems are more expensive than others.

If you’d like a quote for replacing your air conditioner, contact our Sussex County HVAC company today. We can suggest models that suit your budget and keep your house comfortable,  and we stock a variety of high-efficiency systems that will reduce your energy bills. Just give us a call, and we’ll visit your home to provide you with information about the AC systems we offer, the approximate cost to install the HVAC system of your choice, and ways to keep your new system running for as long as possible.

Should I repair or replace my air conditioning system?

If you’re trying to decide between air conditioner replacement or repairs, your best choice is to consult an established heating and air conditioning installation company in Sussex County. Most air conditioning units last 10 to 15 years, depending on annual routine maintenance checks and careful attention. One person’s central AC unit might last nine years while another person’s heat pump might last 16, so it’s important to speak with technicians about your options. We can help you discover the best options for your air conditioner and remove your old unit safely.

What should I do if my furnace stops working?

If your furnace suddenly stops working, turn off the power at the main switch and call a professional technician to inspect the system. An experienced technician will be able to diagnose and repair any issues with your heating system.

How can I reduce my heating costs?

You can reduce your heating costs by investing in an energy-efficient heating system, utilizing programmable thermostats to adjust the temperature when you are not home, keeping filters clean and regularly maintained, and sealing any cracks or gaps around windows or doors that could let cold air in.

What are some signs that it’s time to replace my heater?

If you notice that your energy bills are unusually high or if your system needs frequent repairs, it may be time to replace your heater. Additionally, if your system is more than 10 years old, it is a good idea to consider replacing it with a newer model that will be more energy-efficient and reliable.

How often should I service my heating system?

It is recommended to have your heating system serviced at least once a year in order to maintain peak efficiency and prevent any major issues from arising.

What type of heating system is best for my home?

The best type of heating system for your needs will depend on the size and layout of your home as well as the climate in which you live. A professional HVAC technician can help assess your needs and recommend the best option for you.

What are some ways I can reduce my cooling costs?

You can reduce your cooling costs by investing in an energy efficient air conditioning system, utilizing programmable thermostats to adjust the temperature when you are not home, keeping filters clean and regularly maintained, and sealing any cracks or gaps around windows or doors that could let in hot air. Additionally, using ceiling fans and other forms of ventilation can help keep air circulating in order to evenly cool your home

How do I know when it’s time to replace my air conditioner?

If you notice that your energy bills are unusually high or if your system needs frequent repairs, it may be time to replace your air conditioner. Additionally, if your system is more than 10 years old, it is a good idea to consider replacing it with a newer model that will be more energy-efficient and reliable.

What type of air conditioning system should I choose?

The best type of air conditioning system for your needs will depend on the size and layout of your home as well as the climate in which you live. A professional HVAC technician can help assess your needs and recommend the best option for you.

What is the most efficient way to cool my home?

The most efficient way to cool your home is to install a programmable thermostat and set it at the highest temperature that is comfortable for you. Additionally, using ceiling fans and other forms of ventilation can help keep air circulating in order to evenly cool your home.

How often should I service my air conditioning system?

It is recommended to have your air conditioning system serviced at least once a year in order to maintain peak efficiency and prevent any major issues from arising.

Isaac serviced my ductless system in my sun room. The system was heating but was inconsistent in response to temperature changes. Isaac cleaned the inside unit and that seems to have improved how it works. He was on time and worked professionally.
Response from the owner:Glenn, thank you so much for the positive feedback! We're glad that Isaiah was able to service your ductless equipment, and we're glad you are happy!
I had a review here from my first encounter with Top Flight. I also edited to that review at one point a few days ago. Another edit felt excessive so I decided to change the entire review.

Top flight came out within 2 hours of my very first 6:30am call a few weeks ago. They troubleshooted 2 parts before inevitably needing to replace furnace. We opted to upgrade the entire heat pump/furnace HVAC system. We were credited the parts previously paid for on our final invoice. Day of install, there was a hiccup, that was quickly diagnosed and up and running. Over the next few days, my nerves (which were totally shot after 3 weeks of heating issues over Christmas/New Years) got the best of me. The system just didn’t seem right to me and after said hiccup, I felt a call needed to be made. I talked to both Taylor & Mike (operations manager) and they both thought my concerns warranted a check, even just to give peace of mind. Mike came out to my house the next day (today around 12) and checked everything himself. He adjusted some settings on thermostat and called to tell me everything seems to be running just as it should. At 3:30, I received a call from Sam offering me an extended membership for my troubles and he told me he personally reached out to manufacturer to get me an extended labor warranty.
I have had many members of the top flight crew at my house in the past 3 weeks, and spoke with several on the phone. Each member has been respectful, professional, and supportive. They have taken so much time to make sure that everything is working properly, that I understand everything and to ease my mind. I am happy with our choice to have called Top Flight Heating, Air & Plumbing. I truly feel like a valued customer and Milton neighbor.
Response from the owner:Thank you so much for taking the time to share this thoughtful review. It truly means a lot to our entire Top Flight Heating, Air & Plumbing team.

We know how stressful it can be to deal with heating issues—especially during the cold weeks around Christmas and New Year’s—so getting to you quickly in Milton was a top priority for us. We’re glad our team was able to troubleshoot thoroughly, credit prior repairs, and help you transition confidently into a full heat pump and furnace system upgrade.

We also really appreciate you highlighting Taylor, Mike, and Sam. At Top Flight, we believe peace of mind is just as important as the equipment itself, and we never mind taking extra time to double-check a system, answer questions, or simply reassure a homeowner that everything is working as it should.

Your kind words about our technicians, communication, and follow-through truly reflect the culture we work hard to build every day. We’re proud to serve our Milton neighbors and honored that you felt supported throughout the process.

Thank you again for trusting Top Flight—welcome to the Soaring Comfort Club, and please don’t hesitate to reach out if you ever need us.
The technician was professional, knowledgeable, skillful and friendly. It was obvious to me that he enjoyed his work and was well trained.
Response from the owner:Thank you for the great review, Bill! We really appreciate you choosing Top Flight Heating, Air & Plumbing.

It means a lot to hear that our technician’s professionalism, knowledge, and attitude stood out during your visit. We put a strong focus on training and culture so our team not only knows their craft, but genuinely enjoys helping homeowners stay comfortable.

Thanks again for trusting us with your HVAC service—we’re always here if you need anything in the future.
Great professional crew. Clean install and great service after install.
Response from the owner:Thank you for the 5-star review, Jim! We truly appreciate you trusting Top Flight Heating, Air & Plumbing with your heating system installation and new thermostat.

We’re glad to hear the install was clean and that our team delivered great service even after the installation was complete. Taking care of our customers before, during, and after the job is a big part of how we do things.

Thanks again for choosing Top Flight—we’re here anytime you need us.
Response from the owner:Thank you for the 5-star review, JoHanna! We appreciate you choosing Top Flight Heating, Air & Plumbing for your HVAC maintenance.
Routine maintenance goes a long way in keeping systems running efficiently and reliably, and we’re glad our team could take great care of yours. If you ever need service, repairs, or have questions down the road, we’re always here to help.
I moved from a disappointing service company to Top Flight 4 months ago and they operate like a service company should, office staff attentive, scheduling easy, so far no cancellations, service techs good.
Response from the owner:We are absolutely thrilled to hear about your positive experience with Top Flight Heating & Air. Thank you for sharing your feedback, John Gulick.
I have been using Top Flight Heating & Air for over 5 years and they are one of the best HVAC companies I have ever worked with. From the office staff to the on-site technicians, everyone is friendly, knowledgeable and very customer-service oriented. I highly recommend them!
Response from the owner:Hi Donna Baez,
On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Top Flight Heating & Air. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Top Flight is just that, they play in the A league, at the highest level. They are on-time, knowledgeable, thorough and fairly priced. When we needed emergency service on a Saturday, it was the President of the company who showed up. The fact that they document everything with photos and take the time to explain the issues, speaks volumes regarding their integrity. They also respect your home! No dirty workboots on your hardwood floor!
Response from the owner:Steven, thank you for such an incredible review. Hearing feedback like this truly means a lot to our entire team at Top Flight Heating, Air & Plumbing.

We take a lot of pride in being responsive—especially during emergency situations—and in treating every home with the same level of care and respect we’d expect in our own. Taking the time to document our work, explain what we’re seeing, and communicate clearly is a core part of how we build trust with our customers.

We really appreciate you noticing the details, from our professionalism to something as simple as protecting your floors. Thank you for trusting us and for being part of the Top Flight family—we’re always here when you need us.
We were so pleased with the service we received from technician Isaiah Barnes. He was extremely honest and helpful.
Response from the owner:Thank you so much for the 5-star review, Dinelle! We’re glad to hear you had such a positive experience with Isaiah during your HVAC repair.
Honesty and clear communication are extremely important to us, and Isaiah takes a lot of pride in making sure homeowners understand their system and feel confident in the work being done. We truly appreciate you trusting Top Flight Heating, Air & Plumbing, and we’re always here if you need anything in the future.
Our Top Flight Heating technician Tyler helped us make a "comfort breakthrough" this week. By making suggestions on how to adjust vent registers, the cold 2nd bed room and office, as well as the Master bath that was freezing, are now warm and comfortable. We were about ready to spend thousands to add insulation in the attic, but that is unnecessary now. Thank you Tyler! We have been using Top Flight for several years for heating and HVAC and they just get better and better.
Response from the owner:Your review is appreciated. We are glad to hear you had a positive experience with Top Flight Heating & Air. Thank you for recommending us!
Professional and knowledgeable heat and ac company. Family operated company with family oriented values. Top flight saved the day for me when the company I originally hired to install my new ac central unit took off without completing the job. Top flight stepped right in, corrected and finished the job just as the weather was heating up. They also have improved the way I heat my house. Best heat/ac company I have ever worked with while owning many homes throughout the years. Thank you Top Flight!
Response from the owner:We are overjoyed to hear about your positive experience with Top Flight Heating & Air. Thank you immensely for sharing your feedback, Belinda!
Tyler , the tech, showed up on time. He cleaned and checked out every part of our Geo Thermal Unit. As he did he explained to us, then worked up quotes with pricing for us to review. He is returning tomorrow with part not in his van. We were so happy with the service we got a maintenance membership. Would definitely recommend!!!
Response from the owner:Thank you for the wonderful 5-star review, Cindy! We’re so glad to hear you had a great experience with Tyler and that he took the time to thoroughly service your geothermal system and explain everything along the way.
Clear communication and honest recommendations are a big part of how we serve our customers, and we’re happy to hear that led you to join our maintenance membership. We truly appreciate the recommendation and look forward to taking great care of your system for years to come.
We switched to Top Flight for our geothermal HVAC maintenance in 2022, and we are staying with them.

Their customer portal is easy to navigate and provides a record of all work performed.

Setting and confirming appointments is easy by portal and phone.

Their technicians are well-trained, polite, and proficient,

And of great importance, Top Flight has a competitively-priced maintenance program.
Response from the owner:George, Thank you for the kind words! We are looking forward to many years of providing you service. We appericate your business!
Response from the owner:We're ecstatic to hear about your experience with Top Flight Heating & Air. Thank you so much for sharing your feedback!
Response from the owner:Thank you, Charles!
Very professional. Reasonably priced. Great all around experience. Very highly recommended. They have been taking care of three systems in my house for four years and I have always been kept well informed and have been pleased with the work.
Response from the owner:It’s been a pleasure working with you Mr. Bucklin! Thanks for the kind words!
Response from the owner:Thank you for the 5-star rating, Chris! We appreciate you choosing Top Flight Heating, Air & Plumbing for your HVAC maintenance and are always here if you need anything.
They showed up early were friendly and efficient, and explained everything in detail. Definitely recommend them.
Response from the owner:We're overjoyed to hear about your positive experience with Top Flight Heating & Air. Thank you for recommending us, Barbara!
Response from the owner:Thank you for the 5-star rating, Chris! We appreciate you choosing Top Flight Heating, Air & Plumbing for your HVAC repair and are always here if you need us.
Shout out to Top Flight Heating snd Air Conditioning!! Same day appointment and work completed with excellent technician Tyler!! Hes the best!! Thank you so much for your timely assistance and knowledgability to diagnose and repair so promptly!!5 STARS Tyler!! Cant thank you enough!👍👍👍
Response from the owner:We're honored to have provided you with excellent service, Diana! Thank you for the 5-star review and kind words about Tyler.
Response from the owner:We are happy to hear you had a positive experience with Top Flight Heating & Air!
Response from the owner:Thank you for taking the time to share your positive experience with Top Flight Heating & Air.
Isiah was great with our service call yesterday. Very professional. Explained the repair we needed very well. Extremely happy.
Response from the owner:Thank you for the review! We appreciate your feedback Chip.
Sam , Isaiah and Sage were awesome. Very professional quality work. Took time to explain the work needed and accomplished it well.
Response from the owner:We are excited to hear that Sam, Isaiah, and Sage provided professional quality work and took the time to explain the work needed. Thank you for your feedback, Angela!
As always, on time, friendly, and great work on tuning up our HVAC systems.
Response from the owner:Thank you for your wonderful feedback, Robert! We appreciate your trust in our on-time service and HVAC expertise.
Responsive, thorough, knowledgeable.
Response from the owner:We are absolutely thrilled to hear that you found our service responsive, professional, and knowledgeable. Thank you for your feedback!
We had a whole house humidifier installed. The estimate and installation was fast, efficient and done well. Their price was less expensive than other estimates we received.
Response from the owner:We are grateful for your trust in our whole house humidifier installation. Your satisfaction with our efficient service means everything.
I have used this company for about 3 years now. Not only is their customer service excellent but so is their prompt service. Get the service plan, it’s well worth it. Have already recommended them to my friends who have also signed up. This company knows what they are doing!!
Response from the owner:Cathy, thank you for taking the time to leave this amazing feedback, we’re glad that you’re enjoying your Membership! Thank you for choosing us to keep your home comfortable!
Tech showed up on time and explained what he would do and at the reviewed his findings with me.
Response from the owner:Hi Tom, Thanks for the great feedback! We would love to hear more about your experience. Thank you for choosing Top Flight for you HVAC needs!
Fantastic customer service. Very professional. I would highly recommend this company.
Response from the owner:Hi Debra!
We appreciate the review and are glad we could be of service!
Technician arrived on time and was thorough in his review of the system. We were only having routine maintenance done and we decided to go for the one year contract. My husband was happy so that’s good enough for me!
Response from the owner:We appreciate your feedback. Thank you for the review!
We had our first service with Top Flight and our technician was Isaiah Blaine. He was a great, knowledgeable, friendly young man who took the time to update us on everything he was doing. He signed us up for the monthly contract which is so affordable and convenient. If it is possible to ask for a specific technician to work on your unit, ask for Isaiah Blaine and you’ll be glad you did.
Response from the owner:Linda, we love to hear how we're doing! Thank you for thje fantastic feedback! We're so glad we could help with your Heating and Air Maintenance!
Response from the owner:Thank you for your kind words, Chris Flood. We strive to provide top-notch service at Top Flight Heating & Air.
Friendly and courteous, Took the time and explained thoroughly everything he was doing for the maintenance.
Response from the owner:We are overjoyed to hear about your positive experience! Thank you for recognizing our thorough maintenance service approach.
Response from the owner:Thanks so much for the 5 stars! We’re happy you had a great experience with your HVAC system maintenance. We appreciate your support and look forward to helping with anything you need in the future!
Tyler showed up on time, very pleasant & thorough!
Response from the owner:Thank you for the great review, Robin! We’re happy Tyler delivered a timely and thorough HVAC maintenance visit. Keeping local homes comfortable and efficient is what we do best. Thanks for choosing Top Flight Heating & Air!
Tyler provided great service. He explained everything along the way. I signed up for the year maintenance program. I highly recommend this local company.
Response from the owner:Thank you, Stephanie! We’re happy Tyler delivered a thorough and informative HVAC maintenance visit at your home in Milton, DE. We’re grateful you joined our yearly maintenance plan — it’s the best way to keep your system running efficiently. Thank you for trusting Top Flight Heating & Air!
Technician arrived on time and was very courteous. Completed maintenance and answered all my questions. Have used company twice now and very happy with the service.
Response from the owner:Thanks so much, Joseph! We’re grateful you’ve used our team twice now and that the maintenance visit was thorough and courteous. Helping homeowners stay comfortable with reliable HVAC service is what we’re all about. We appreciate the continued support!
We had Isaiah from Top Flight come out to our home recently to perform my yearly check up. He was very knowledgeable and professional. We highly recommend the entire Top Flight Team!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Had heater and tankless hot water heater serviced. They arrived on time, answered my questions, courteous, did a great job.
Response from the owner:Thank you for choosing Top Flight!
Fast response and friendly service. Solved my heating issue and talked me through how to extend the longevity of my HVAC system. Great experience.
Response from the owner:Thank you for the 5-star review, Rick! Fast response times and friendly, thorough heating repairs are exactly what we aim for as The Tops in Home Comfort. We’re glad our technician got everything running smoothly and helped you understand how to extend the life of your system. We appreciate you choosing Top Flight Heating & Air!
Tech seemed knowledgeable and articulate. On time and professional.
Response from the owner:Dear Lee Fugitt,
Thank you so much for your review and for taking the time to share your experience! We work hard at Top Flight Heating & Air to meet expectations like yours and are happy to hear we hit the mark. It’s our pleasure to serve customers like you. Have a wonderful day!
First service by Isaiah was outstanding, he took time to explain what he was going to service before & after he was finished. I was promptly contacted next day by Christian to set up follow up Appt. Now I understand why they have 5 stars on the Google reviews.
Response from the owner:We are so glad to hear it! Thank you for your review!
I called Top Flight to service my heat pump before the cold weather settles in. Isaiah Barnes was the technician that came out to my home. He was professional, knowledgeable and friendly. He cleaned the unit and the coils. He also found an issue that could have caused a major issue in the future. He will be our technician going forward. Thank you Isaiah Barnes and Top Flight.
Response from the owner:We really appreciate the 5-star review, Sandra! Isaiah is an excellent technician and we’re glad his professionalism and attention to detail made such a positive impact during your heat pump maintenance. Catching small issues early is a huge part of how we keep your system running safely and efficiently. Thank you for trusting Top Flight — we’re proud to be your home comfort team!
Technicians were great, they checked the system out and explained everything. The were on time and thorough.
Response from the owner:Thanks so much, Toby! Our team works hard to deliver on-time, thorough HVAC service with clear explanations every step of the way. We’re grateful you trusted Top Flight Heating & Air with your home comfort and appreciate the 5-star review!
The technicians arrived early in the 4 hour window, answered my questions and addressed my concerns. Overall very happy with my first interaction.
Response from the owner:We really appreciate the 5-star review, Drew! Arriving early, addressing concerns, and making sure you feel confident about your system is exactly the experience we want every customer to have. Thank you for choosing Top Flight Heating & Air — we look forward to helping you again!
We’ve used Top Flight for installation of the mini-split unit in our new sunroom and were very impressed with the friendliness, knowledge, and professionalism of the technicians. We also recently had our HVAC system annual inspection/maintenance done and were equally pleased. This company is all about customer service, which they excel at!
Everyone we’ve had contact with has been great! I highly recommend them.
Response from the owner:We really appreciate the wonderful review, Kathleen! From your mini-split installation to your annual HVAC maintenance, our goal is to deliver friendly, knowledgeable service that truly soars above the rest. Thank you for trusting Top Flight Heating & Air — we’re grateful for loyal customers like you and honored by your recommendation!
Made an appointment on weekend arrived on time Joseph was great overall would recommend and did.
Response from the owner:Thank you, Roxanne! We’re glad Joseph provided great service and arrived right on time for your weekend appointment. We truly appreciate the recommendation — thanks for choosing Top Flight Heating & Air!
Great service. Work person was super
Response from the owner:Thank you for the 5-star review, April! Providing friendly, reliable HVAC system maintenance is what we do best. We appreciate your business and look forward to helping with your home comfort anytime!
This company truly is Top Flight! After being gone a week I came back to a fairly chilly house and the furnace was not kicking on. Not only did Top Flight respond right away they offered to send someone out on a Saturday night within the hour of my call! Service tech Joseph was thorough and polite and was able to replace the broken part quickly. Am definitely glad I called them.
Response from the owner:We are absolutely thrilled to hear Joseph provided thorough Saturday night service! Thank you for trusting Top Flight with your furnace repair.

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