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When Do I Replace My Filters?

Filter replacements should occur no less than every three months. If you live in an area with lots of pet or animal dander, pollution, or poor air quality, consider changing them each month for optimal airflow. If you choose to clean your filters, use water, a mild dish soap, and a gentle brush to scrub the impurities off the mesh.

How Often Should I Call for Heat Pump Repair Service?

Heat pumps work all year round for most Milton residents. As a high-profile heating and cooling unit, call for heat pump repair services at least once a year to ensure readiness for both summer and winter use.

Typically, what is the average duration for a boiler service to be completed?

The duration for a boiler service will vary depending on the complexity of your system, but typically, it can take anywhere from one to three hours. Our experienced technicians are equipped with the right training and knowledge to get the job done quickly and efficiently.

How often should I schedule boiler maintenance with Top Flight Heating & Air?

Regular maintenance is crucial for the longevity and efficiency of your boiler system. We recommend scheduling a boiler maintenance service at least once a year to keep your system operating at its best and reduce the need for boiler repairs.

Aside from boiler services, what other HVAC services do you provide?

Top Flight Heating & Air is proud to offer a wide range of HVAC services. From furnace installation and heating repair to air conditioning services, our technicians are equipped with the tools and knowledge to get the job done.

Are your technicians certified for boiler repairs and installation?

Yes, all our technicians are highly trained and certified to handle a range of boiler services, ensuring the safety and efficiency of your heating system.

Is it worth repairing my old boiler, or should I consider a replacement?

It depends on the condition of your home’s boiler. Our professional technician will perform a thorough inspection and determine whether it’s more cost-effective to repair or replace. Sometimes, a new boiler installation can be more energy-efficient and cost-saving in the long run.

Why Do I Need a Custom Estimate for Furnace Replacement and Installation?

If you’re like most homeowners, the first thing you think of regarding replacing or installing a new furnace is, “How much will my new furnace cost?” We wish there was a simple answer to give you about the average installation cost for the furnace of your choice, but the truth is that every home and business is unique, so no two installation cost estimates are the same.

What goes into your unit’s installation cost? Some of the factors we need to know to provide an accurate furnace cost estimate include:

  • Whether you are installing in a new home or need a replacement furnace
  • The new furnace cost you are able to pay (your budget)
  • The size of your home or business to help us determine the necessary airflow capacities
  • Whether ventilation is already in place, requires installation, or needs replacement
  • The type of energy source that is available to you (gas, electric, oil)
  • The amount of fuel consumed during a typical heating season
  • Parts and labor costs
What Is the Electric and Gas Furnace Installation Process?

Having a new furnace installed may seem like an overwhelming task, but with the right heating and air conditioner experts by your side, it becomes a seamless endeavor. Let’s take a detailed look at the installation process!

Step 1: Initial Assessment and Furnace Selection

The first step of any new furnace install involves a comprehensive assessment of your home and your heating needs. Our skilled HVAC contractors take into account factors such as your home’s size, existing insulation, your local climate, and the current state of your ductwork system. This critical assessment helps us determine the right type and furnace size you’ll need, be it a gas furnace, an oil furnace, or an electric furnace.

Step 2: Removal of the Old Furnace

After the assessment, we proceed to the furnace removal stage. Our technicians ensure that your old furnace system is safely disconnected from its power source, whether that’s natural gas or electricity, and carefully detached from the existing air ducts. If you are having a gas furnace installed, we will work with your utility company to ensure that your gas lines are handled properly.

Step 3: Preparing for the New Installation

Once your old furnace has been removed, the next step in the installation process is preparing your home for the new furnace. This could include the inspection and potential repair or replacement of the existing ductwork, checking for hot and cold spots to ensure optimal airflow, or potentially installing new gas lines for a gas furnace installation.

Step 4: Installation of the New Furnace

The heart of the process, installing the new furnace, requires professional expertise. Whether we are dealing with electric furnaces, gas furnaces, or oil furnaces, our technicians will connect your new furnace unit to the necessary power sources and ductwork, ensuring that every component is installed correctly for optimal operation. We will also take care to connect your unit to your electrical system responsibly without causing problems for your other electrical appliances.

Step 5: Testing and Final Adjustments

After the furnace installation is complete, our team will test your new furnace, making any necessary final adjustments. This includes checking for any gas input issues with gas furnaces, making sure your air conditioner is working harmoniously with your new heating system, and ensuring your home is free of carbon monoxide.

Post-Installation Support

At Top Flight Heating & Air, our job doesn’t end after we install a furnace in your home. We are committed to ensuring that your heating system works optimally. That’s why we provide you with vital information about proper maintenance for your new furnace, as well as tips to help you save money on your monthly energy costs.

Why Do I Need a Professional HVAC Technician to Install a Furnace?

Whether it’s a gas furnace install or an electric furnace setup, hiring a professional HVAC technician is imperative. Our team at Top Flight Heating & Air is well-versed in all safety standards and codes. They ensure proper gas line connections, ductwork installation, and testing of the system to ensure it’s working correctly.

A professionally installed furnace promises high performance, safety, and efficiency, which all contribute to your overall savings on heating costs.

What Are the Most Common Furnace Replacement Options?

Trane, AccuClean, and Mitsubishi are some of the most popular furnace unit choices. These heating units are available in various models, including:

  • Gas and oil furnaces
  • Heat pumps
  • Coils
  • Packaged systems
  • Ductless heat pump units

 

The best new furnace for your home will depend on your existing home energy sources, your budget, your heating goals, and the Annual Fuel Utilization Efficiency (AFUE) rating you are looking for. If you have any questions on what kind of furnace or heat pump will be the best choice for your house, call and talk with a member of Top Flight Heating & Air today.

Can I Repair My Heater Myself?

Attempting furnace repairs yourself may seem like a way to cut down on furnace repair costs, but it often leads to more harm than good. While there are some DIY-friendly tasks, such as replacing the furnace filter and checking for damage, we do not recommend attempting furnace repair in Milton, DE, yourself.

Hiring a furnace expert ensures that the heat exchanger, blower motor, and other vital parts of your heating system are handled with care, preventing further damage. Always call for professional furnace repair when you notice a heating issue.

What Should I Do if I Smell Gas?

If you smell gas while inside your home, you and your family should immediately evacuate a safe distance away. Gas leaks are hazardous and could result in a lethal explosion. Once you’re safe outside, contact your gas utility and the fire department.

Can Your Team Provide Burner Assembly?

Absolutely! Our team has the necessary HVAC equipment and expertise to inspect, repair, or replace the burner assembly, ensuring your furnace operates efficiently and safely.

What Are the Signs of a Malfunctioning Thermostat?

Signs of a malfunctioning thermostat can include erratic temperature changes in your home, the HVAC system not turning on or off when it should, or your furnace running continuously without reaching the set temperature.

My Energy Bills Are Increasing. What Should I Do?

If your heating system seems to be working and your utility rates haven’t risen, yet you still are seeing high energy bills, there are several possibilities. This issue may be due to a freezing winter. If this is the case, there’s not much you can do, as your heating system has to work harder to keep you warm.

If the weather isn’t as cold as usual, there may be an issue with your outdoor unit. When your outdoor unit malfunctions, it can cost you a fortune in energy bills. Give us a call, and an HVAC technician will assess the problem.

How Can I Prevent Furnace Fires?

Your furnace and air conditioning systems are designed to be safe, but accidents can happen. In order to prevent unexpected fires, it is crucial to be vigilant between furnace tune-up appointments. Regularly clean dirty burners and store flammable substances far away from your furnace to avoid ignition risks.

Does An Electric Furnace Have Fewer Furnace Problems?

While electric furnaces are generally more reliable and have a longer lifespan than gas furnaces, they are not immune to problems. Common issues with electric units include faulty heating elements, thermostat malfunctions, and blower motor failures.

Is a Clogged Filter Dangerous?

Yes, a clogged filter can indeed be dangerous. When the furnace’s filter is blocked, it leads to reduced air flow, causing your furnace to work harder and potentially overheat. This can lead to a system breakdown, a house fire, or even a gas leak. Plus, a dirty filter can’t effectively trap pollutants, affecting the indoor air quality in your home.

Why Is My Furnace Filter Important?

Your unit’s filter is essential for maintaining good indoor air quality and extending your heater’s lifespan. Air filters prevent dirt, debris, and harmful air particles from flowing through your heating system and into the air you breathe. Your filter also keeps your furnace clean and allows it to function at a higher capacity for longer.

It’s best to replace your filter at least every three months to preserve indoor air quality and ensure the unit can operate safely. You should find a recommended air filter thickness and size in the owner’s manual that came with your HVAC system. If you want to extend this lifespan slightly, you can use a vacuum cleaner hose to carefully remove dust buildup.

Do You Offer Financing?

We understand that an unexpected furnace repair cost can be a financial strain. We believe everyone should enjoy a warm, comfortable home, so we offer multiple financing options. Get in touch with us today to learn more.

How Much Does Furnace Repair Cost?

While we can often provide an approximate “guesstimate” before visiting your property, the actual cost of furnace repair in Milton, DE, can vary depending on several factors, including the nature of the issue, the extent of the damage, the type of furnace you have, any existing furnace warranty coverage, and the parts required for repair. Contact us now for a free furnace repair cost estimate.

What Are the Most Common Furnace Repairs?

Common furnace repairs often involve the ignition system, such as issues with the pilot light or ignition control in gas furnaces. Other frequent repairs include fixing a faulty thermostat, replacing a broken blower motor, clearing a blocked air filter, or addressing issues with the furnace’s flame sensor. Scheduling annual maintenance before the beginning of the heating season can help prevent many of these issues.

When Should I Hire a Professional To Maintain My Heater?

It’s best to hire a heating maintenance service during the fall. If something is wrong with your heater, an experienced maintenance specialist will fix the issue before it gets out of hand and impacts your interior comfort. Maintaining your heater during the fall ensures your unit functions optimally before the first winter storm.

Is There Anything I Can Do To Maintain My Heater?

Yes. Regularly changing the air filter is essential to your heater’s performance, lifespan, and overall well-being. It’s best to check the air filter at least once a month to ensure everything is up to par. If it looks dirty, replace it with a new filter.
Keeping the area surrounding your heating and cooling system clean can also increase its performance. Always keep dust and debris away from your furnace and outdoor unit to prevent restricted air flow and maintain optimal performance.

How Often Should I Schedule Heater Maintenance?

Running a heater throughout the winter can take a toll on even the most robust unit, diminishing its efficiency and leaving it prone to costly repairs. We recommend scheduling a professional maintenance service at least once a year. Yearly maintenance gives your heater a much-needed tune-up that prevents potential issues before they affect your heating and cooling system.

Does a natural gas boiler cost more than an electric one?

Typically, the initial purchase price of an electric boiler might be lower than a natural gas boiler. However, the operating costs for natural gas boilers are usually lower than electric ones, depending on local utility prices. Over time, a natural gas boiler could prove to be more cost-effective due to these reduced operating expenses. The main benefit of an electric boiler is its high energy efficiency, often near 100%, meaning almost all the electricity consumed is converted directly to heat. Additionally, electric boilers are clean, quiet, and don’t produce exhaust gases, making them environmentally friendly and ideal for homes without access to a gas line or those with indoor air quality concerns. Both boiler systems are great options for heating your home or business. Uncertain about which option to choose? Contact us for a complimentary quote and expert guidance on selecting the perfect system for your needs.

What is the difference between a boiler system and a heating system?

A boiler system specifically uses water to heat your home, turning it into steam or hot water, which is then distributed. A heating system is a broader term that can include boilers, furnaces, heat pumps, and more.

How long does it take to install a new boiler system with Top Flight?

At Top Flight Heating & Air, we understand a cold house, specifically in the winter, can be not only inconvenient but also dangerous. When you reach out to us to replace your existing boiler, a professional installer will promptly and proficiently set up your new boiler system, ensuring it’s up and running in no time. We pride ourselves on providing fast, reliable service without compromising quality workmanship. Opting for professional boiler maintenance service and installation, rather than attempting the DIY route, minimizes the likelihood of frequent repairs.

How much will it cost to have a new boiler installed in my home?

Boiler installation costs can vary based on the boiler type, installation complexity, and regional labor costs. At Top Flight, we firmly believe in making boiler installation affordable for everyone. That’s why we provide flexible financing options for all our services, ensuring your budget stays intact. With us, you can enjoy the benefits of a new boiler without worrying about breaking the bank.

How do I know if I need a boiler replacement or just repairs?

Frequent breakdowns, a significant rise in energy bills, and aging (boilers older than 15 years) are signs you might need a replacement. However, occasional issues might just require repairs.

How Often Do Mini-Split Systems Need Maintenance?

Like a heat pump or central air conditioner system, your mini-split air conditioner unit needs routine service. Regular maintenance helps keep your system running efficiently and prevents breakdowns. It’s recommended that you schedule maintenance at least twice a year. Cooling system maintenance should be performed in the spring before the warm weather arrives, while heating system maintenance should take place in early fall before there’s a chill in the air.

How Much Does It Cost To Install a Mini-Split HVAC System?

The cost of mini-split AC installation will depend on factors such as the size of the system, the complexity of the installation, and the brand chosen. Our friendly HVAC technicians would be happy to provide you with an estimate based on your specific needs. We can also offer estimates for operating costs, unit lifespan, and maintenance schedules.

What Brand Makes the Best Mini-Split AC Units?

Ductless mini-split air conditioning systems have been around for several years now, and many top HVAC manufacturers are in the business of making excellent mini-split systems. It’s important to install a replacement ductless mini-split system from a brand that has a good reputation for reliability (and offers warranties and customer support for ductless mini-split repair). We are happy to help you through this process, and many systems that we carry are also eligible for rebates and government savings. Contact us today to learn more about how you can save big on a full HVAC system replacement!

What Features Should I Choose For My New Ductless System?

Consider your specific needs and preferences when choosing features for your ductless mini-split AC unit. Unlike many traditional systems, a modern ductless mini-split system comes with many optional features and controls. We can install a mini-split with Wi-Fi connectivity, remote control capabilities, programmable scheduling, multi-zone capabilities, and much more. Give us a call today, and we’ll match you with a mini-split system that’s perfect for your space!

What SEER Rating Should I Choose For My Mini-Split?

SEER stands for Seasonal Energy Efficiency Ratio, and it measures the efficiency of HVAC systems. The higher a unit’s SEER rating is, the more efficient it is. In general, mini-split systems with a higher SEER rating will cost more upfront but will save you money on energy bills in the long run.

Where Will Technicians Place My New Ductless Systems?

This answer also depends because no two homes are exactly alike. Our team will work with you to determine the best location for each indoor and outdoor unit, ensure proper sizing of the system, arrange multi-zone systems as needed, and provide you with options for controlling the temperature and settings.

What Size HVAC Unit Do I Need/How Many Units Should I Purchase?

The size of your unit will depend on the size of your space, the number of rooms you want to heat or cool, and other factors such as insulation and ceiling height. Whether you’re switching from a traditional HVAC system or replacing an older mini-split unit, our professional HVAC technicians can help you determine the right size system for your needs.

Do I need a yearly refrigerant top-up?

Most of the time, leaks result in needing refrigerant faster than usual. Therefore, if you constantly need to top up your refrigerant, you might have a leak on your hands. This depletion of refrigerant acts as a sign to call a technician to stop the leak at its source. Get a free service estimate from Top Flight today or schedule service online ASAP.

How can I maximize AC efficiency?

The best way to maximize AC efficiency is to clean your system thoroughly. This way, every part functions at its prime.

Dirty or old air filters are a common culprit when AC units stop working at maximum efficiency. This is especially true if the filters have gone several years without being cleaned or have too many pleats for filtration. Our team knows how to choose the best filters for your unit and your personal needs, so give us a call today!

What maintenance does your AC unit need?

Typically, each air conditioning unit needs different treatments depending on its wear and tear and lifespan. However, every unit needs a yearly check-in and tune-up. No matter what type of system you have, we will thoroughly clean it, including all coils, filters, and other important components.

How often should you have AC maintenance?

You should schedule AC maintenance twice per year. Book HVAC maintenance in the fall and spring to keep your unit working correctly during summer and winter.

Can I Replace My AC Compressor Myself?

AC compressor replacement is a complex job that requires specialized knowledge and equipment. It is not recommended for homeowners to attempt this type of repair themselves. Attempting to repair a failed compressor could result in injury or damage to the AC system, so it’s good practice to call a pro for this job instead.

Can I Replace the AC Compressor Without Replacing the AC System?

Yes, in many cases, it is possible to install a new AC compressor without replacing your entire AC unit. However, consulting with a qualified HVAC technician is critical to determine whether this is a viable option for your specific AC system. In some cases, other components will need to be replaced or repaired in conjunction with the compressor replacement.

How Much Does AC Compressor Replacement Cost?

Like any HVAC repair job, the cost of AC compressor replacement will always have slight variations depending on factors such as the labor hours required, the type of compressor needed, the size of the AC system, and any additional repairs or replacements that may be necessary. However, our representatives are always transparent about estimates so that every homeowner knows what they pay before the bill is due. We specialize in finding you more cost-effective comfort solutions — without the hidden costs and fine print! If you’d like to discuss AC compressor replacement costs for your specific unit, contact us anytime for a free estimate.

How Often Should I Replace My Home’s AC Compressor?

The lifespan of an AC compressor can vary depending on factors such as AC system usage, maintenance, and the quality of the compressor. On average, AC compressors can last anywhere from 10 to 15 years. However, if your compressor is showing signs of wear and tear, is blowing hot air, or has completely stopped working correctly, you may need a new compressor sooner rather than later.

Can I perform AC installation or repair myself?

If your air conditioner isn’t working properly, attempting DIY system repairs or maintenance to restore your system’s cooling capacity can be tempting. However, system repairs are more complex than you think. We know our customers love to save money, but replacing your system is a job best left to experts.

It is always better, safer, and more effective to leave air conditioning services to a company that specializes in them. Installing AC systems can be dangerous and expensive when done alone, and you will not have access to the same level of knowledge that licensed professionals do. Find the most up-to-date information, suggestions, and recommendations by hiring a trusted Sussex County air conditioning team to replace your HVAC unit.

It is not wise to replace or repair your AC unit yourself because:

  • It’s much easier than you think to make mistakes during the HVAC installation process — and often, these mistakes are costly ones. As a result, you may lose more money than if you hired expert technicians for service, or end up dealing with an uncomfortably hot home.
  • Performing HVAC repair or replacement takes time, strength, and energy you may not have. Installing AC units is a multi-person job that can be quite physically intense.
  • Cooling system repair or replacement requires parts and tools that are not available on the consumer market or are only available for a high price, meaning that DIY AC costs can mount quickly.
  • Without the personal protective equipment that technicians utilize, cooling system repair and replacement can be dangerous. Putting in a new AC system can expose you to gas lines, electrical components, circuit breakers, bulky overhanging ductwork, and other safety hazards.
  • DIY HVAC repairs or maintenance can result in decreased unit efficiency, costing you money and causing you headaches for many years to come.

Saving a few bucks up front on AC installation costs may seem appealing, but these and other drawbacks end up turning DIY into more of a burden than a benefit for almost all of the homeowners we’ve met. In summary, you should always leave HVAC system installation to the pros… trust us when we say you’ll be glad you did!

What is the average cost for air conditioning replacement?

Much like how we can’t provide you with a quote for repair or maintenance service until we actually see your HVAC unit, we cannot provide an “average cost” of replacing your air conditioning system either. All air conditioners are slightly different, therefore no two AC installation costs will be the same. Your AC system has its own quirks and qualities, and the price of air conditioner replacement will also depend on the type of new system you are interested in since some cooling systems are more expensive than others.

If you’d like a quote for replacing your air conditioner, contact our Sussex County HVAC company today. We can suggest models that suit your budget and keep your house comfortable,  and we stock a variety of high-efficiency systems that will reduce your energy bills. Just give us a call, and we’ll visit your home to provide you with information about the AC systems we offer, the approximate cost to install the HVAC system of your choice, and ways to keep your new system running for as long as possible.

Should I repair or replace my air conditioning system?

If you’re trying to decide between air conditioner replacement or repairs, your best choice is to consult an established heating and air conditioning installation company in Sussex County. Most air conditioning units last 10 to 15 years, depending on annual routine maintenance checks and careful attention. One person’s central AC unit might last nine years while another person’s heat pump might last 16, so it’s important to speak with technicians about your options. We can help you discover the best options for your air conditioner and remove your old unit safely.

What should I do if my furnace stops working?

If your furnace suddenly stops working, turn off the power at the main switch and call a professional technician to inspect the system. An experienced technician will be able to diagnose and repair any issues with your heating system.

How can I reduce my heating costs?

You can reduce your heating costs by investing in an energy-efficient heating system, utilizing programmable thermostats to adjust the temperature when you are not home, keeping filters clean and regularly maintained, and sealing any cracks or gaps around windows or doors that could let cold air in.

What are some signs that it’s time to replace my heater?

If you notice that your energy bills are unusually high or if your system needs frequent repairs, it may be time to replace your heater. Additionally, if your system is more than 10 years old, it is a good idea to consider replacing it with a newer model that will be more energy-efficient and reliable.

How often should I service my heating system?

It is recommended to have your heating system serviced at least once a year in order to maintain peak efficiency and prevent any major issues from arising.

What type of heating system is best for my home?

The best type of heating system for your needs will depend on the size and layout of your home as well as the climate in which you live. A professional HVAC technician can help assess your needs and recommend the best option for you.

What are some ways I can reduce my cooling costs?

You can reduce your cooling costs by investing in an energy efficient air conditioning system, utilizing programmable thermostats to adjust the temperature when you are not home, keeping filters clean and regularly maintained, and sealing any cracks or gaps around windows or doors that could let in hot air. Additionally, using ceiling fans and other forms of ventilation can help keep air circulating in order to evenly cool your home

How do I know when it’s time to replace my air conditioner?

If you notice that your energy bills are unusually high or if your system needs frequent repairs, it may be time to replace your air conditioner. Additionally, if your system is more than 10 years old, it is a good idea to consider replacing it with a newer model that will be more energy-efficient and reliable.

What type of air conditioning system should I choose?

The best type of air conditioning system for your needs will depend on the size and layout of your home as well as the climate in which you live. A professional HVAC technician can help assess your needs and recommend the best option for you.

What is the most efficient way to cool my home?

The most efficient way to cool your home is to install a programmable thermostat and set it at the highest temperature that is comfortable for you. Additionally, using ceiling fans and other forms of ventilation can help keep air circulating in order to evenly cool your home.

How often should I service my air conditioning system?

It is recommended to have your air conditioning system serviced at least once a year in order to maintain peak efficiency and prevent any major issues from arising.

Two thumbs up to Top Flight for their expertise and professional service. They quickly responded to my problem (not even critical!) and had someone out to my house in one day.
Tom throughly diagnosed the system and brought us back up, carefully explaining the cause of the problem and his fix. Thanks, Tom!
As a family-owned business, Top Flight treats you like you're an important member of their family. I enthusiastically give them a rating of 5+.
Isaiah Barnes was so professional and took time to explain the quote. We are reviewing the quote and if any other prices comes in close we would definitely use this business
Response from the owner:Thank you Kathy! We can't wait to work with you on your Ductless Mini Split Installation!
Top Flight is an AMAZING company! Especially their customer service, Taylor is always so helpful and kind! I can’t say enough good things about Taylor and how professional she is!
Response from the owner:We genuinely admire your kind words about our customer service team, especially Taylor. Thank you for taking the time to share your experience with us!
⭐⭐⭐⭐⭐ Excellent Service & Professional Team!

I can’t say enough good things about Top Flight Heating & Air! From start to finish, their team was professional, knowledgeable, and truly cared about getting the job done right. Scheduling was a breeze, and they showed up on time (which is rare these days!).

The technician Isaiah was incredibly thorough, explaining everything in a way that made sense without any upselling or pressure. They diagnosed the issue quickly and had my system up and running in no time. You can tell they take pride in their work and genuinely care about their customers.

If you’re looking for a trustworthy HVAC company that delivers top-notch service, Top Flight Heating & Air is the way to go. Highly recommend!
Response from the owner:Your kind words about our team at Top Flight Heating & Air are a welcome breath of fresh air. We strive for excellence, and your satisfaction is the ultimate measure of our success! Thank you Ashley!
Response from the owner:Thank you immensely for your feedback. We deeply cherish your input.
Timely service and friendly employees.
Response from the owner:We're thrilled to hear you had a positive experience with our timely service and friendly employees. Thank you for your feedback!
I’m sure that a lot of HVAC Companies are similar to Top Flight. I called them and ask the to come out on a weekend because I didn’t have heat. While they were on their way I figured out that I had a bad contactor. When the guy arrived, I showed him the contactor. He didn’t have one in his van. So he had to go get one. He replaced it and checked over the rest of the system and say I was low on refrigerant. He came back two days later and added 1/4 lb of refrigerant. I paid $1,488 for them to replace 1 contactor and a 1/4 lb of refrigerant. I was totally RIPPED OFF. I definitely would not recommend them!
Response from the owner:Thank you for taking the time to share your feedback. We genuinely regret that your experience with us didn’t meet your expectations, and we’d like the opportunity to address your concerns. At Top Flight, we pride ourselves on providing professional, safe, and efficient heating and air solutions for our customers. Our process includes a thorough evaluation of your HVAC system to ensure that all components are functioning optimally and meet current standards. This is why we dedicate time to perform a comprehensive assessment rather than focusing solely on the immediate repair. We understand, however, that our pricing and approach may not have aligned with what you were looking for, and we sincerely apologize for any frustration this caused. We would love the opportunity to speak with you directly to better explain our process and discuss how we could make things right. Your feedback is incredibly valuable, and we’d appreciate the chance to regain your trust. Please feel free to reach out to me directly at 302-329-8003 Thank you again for sharing your perspective, and we wish you the best with your HVAC system! If there’s anything we can do to assist in the future, don’t hesitate to reach out. Sincerely, Taylor Operations Manager Top Flight Heating & Air “The TOPS In Home Comfort!”
Excellent service, timely, knowledgeable, honest and everyone is so very pleasant to work with... highly recommend.
Response from the owner:Thank you for your kind words! We appreciate your business!
We can't not be happier with our first experience with Top Flight .Local company near our house .We did a yearly membership and now have piece of mind for our Hvac units .Kudos Top Flight !!!!!
Response from the owner:We are so glad to hear that you had a great first experience with Top Flight! We are looking forward to serving you for the years to come!
Great company even if they are named after a golf ball
Response from the owner:Thank you for the kind words, John! We appreciate your business, we’re glad we could provide excellent service on your heating maintenenance!
Called Top Flight as a new customer on one of the coldest days of the year. They got me scheduled quickly and were at my house before the quoted time. Their tech Tom did a great job diagnosing the issue and went above and beyond to get my heat back that day! Couldn't have been happier!
Response from the owner:Thanks for the kind words Ian! We are so glad you had a great experience!
Ryan came out to our house to give us a second opinion regarding our hvac system.. 2 times in the past 6 months our heat has gone out and the house is not even a year old as of yet.. gave the system a complete look over.. when warranty is up we will be contacting Ryan and his company to service our hearing and air conditioning.. You and your company have our trust! Thank you!
Response from the owner:Thank you Sandy. We look forward to serving you!
Isaiah, the service technician was on time, courteous and very helpful. I will enjoy being a customer of Top Flight in the future.
Response from the owner:We are glad Isaiah was helpful! Thank you for your business Mrs. Refsnider!
Response from the owner:Thank you for the review! Could you tell us about your experience in more detail.
Response from the owner:Thank you for the review! Could you tell us about your experience in more detail.
The technicians came when they said they would. They were polite and diagnosed the problem quickly. They made the repair when the needed part came in
Response from the owner:We're so glad to hear that you're satisfied with our services! Thank you for choosing Top Flight Heating & Air.
We called Top Flight on Christmas Eve expecting to wait a few days for service. The phone number went straight to a REAL person who was pleasant, friendly, and had someone at our house within 3.5hrs. Our technician was also friendly and knowledgeable. He made a thorough assessment of our system and fixed the issue in the expected time frame. I highly recommend Top Flight to anyone looking for service and will definitely be using them in the future!
Response from the owner:Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Top Flight Heating & Air. Thank you for recommending us!
Response from the owner:Thank you for your wonderful feedback. We appreciate your support!
Service was quick, courteous, and friendly. Not always easy to get things done quickly in LSD.
Response from the owner:Thank you for your positive feedback, Steve. We're glad to hear that our service was quick, courteous, and friendly.
Got our heater rolling again on Christmas Eve Day when it went out and we had a 40 degree house with family on the way in to town. Local, independent business that does great work.
Response from the owner:We're honored to have been able to help you on Christmas Eve Day. Thank you for choosing Top Flight Heating & Air.
We have been a Top Flight client for several years now. Top Flight offers an excellent service plan and exceptional customer service. Their technicians are very knowledgeable, courteous and take their time explaining any issues they may see presently or in the future. No hard core selling. Service calls are always timely.Their automated system provides you with accurate information for your technicians arrival. More often than not, their trucks carry a great inventory of parts, should you need any replacement items during their visit. An honest company with ethical, dedicated employees.
Response from the owner:Thanks Debra!
I called to schedule an appointment for a technician to come out. Ryan was able to come the same day, about 4hrs later. He was very professional super polite n knew what he was doing. I wasn't receiving any heat n he was able to determine what the issue was n resolve it. I couldn't be happier. Definitely recommend this company to anyone who's having any problems with HVAC system.
Response from the owner:Thank you for taking the time to share your experience with us, Monique. We're glad Ryan was able to resolve the issue with your HVAC system promptly and professionally.
Top Flight did an awesome job replacing my whole HVAC system, including duct work. Ryan did a very thorough initial inspection of my old unit which allowed him to make the best recommendations for the issues I was having. They were prompt, courteous and explained in detail everything they were doing during installation. Everything was cleaned up well after the job and I appreciate how quickly they were able to get me scheduled. I highly recommend Top Flight for any of your HVAC needs.
Response from the owner:Thank you for your detailed feedback. We are glad to hear about your positive experience with our HVAC services.
On-time and professional.
Response from the owner:We're privileged to have provided you with on-time and professional service. Thank you immensely.
Isaiah was a pleasure to work with.

Very courteous and professional. He explained everything in clear, understandable language.

I would highly recommend Isaiah and Top Flight.
Response from the owner:Thank you for your feedback. Isaiah is indeed a valuable member of our team!
Prompt, competent and professional. Shoe covers are a plus.
Response from the owner:Thank you for sharing your positive experience with Top Flight Heating & Air. We're glad to hear that our service was prompt, competent, and professional.
Professional and knowledgeable heat and ac company. Family operated company with family oriented values. Top flight saved the day for me when the company I originally hired to install my new ac central unit took off without completing the job. Top flight stepped right in, corrected and finished the job just as the weather was heating up. They also have improved the way I heat my house. Best heat/ac company I have ever worked with while owning many homes throughout the years. Thank you Top Flight!
Response from the owner:We are overjoyed to hear about your positive experience with Top Flight Heating & Air. Thank you immensely for sharing your feedback, Belinda!
Response from the owner:We're ecstatic to hear about your experience with Top Flight Heating & Air. Thank you so much for sharing your feedback!
Technicians are friendly, knowledgeable and very thorough.
Response from the owner:Thank you for sharing your positive experience with Top Flight Heating & Air. Our technicians strive to be friendly, knowledgeable, and thorough.
Tyler and partner were amazing. Very professional and explained things so I could understand. Would recommend for HVAC services
Response from the owner:We're elated to hear about your positive experience with Tyler and our team at Top Flight Heating & Air. Thank you for recommending us for HVAC services.
We have been using Top Flight for several years now. Ryan and his team have always gone above and beyond to make sure our system is running properly. They respond to any problems we have in a timely manner. They offer great customer service and are very professional. I have trust in their work. Rates have always been reasonable.
Response from the owner:We genuinely admire your trust in our work. Thank you for your continued support!
Tyler arrived on time and did a thorough examination of the system. He was polite, professional and pleasant. He explained to me everything about the system I highly recommend this service.
Response from the owner:Thank you so much! We are glad Michael was able to help you with your Heating Maintenance!
The other day, when temperatures were in the teens, I woke up to 54 degrees in my house. I went on line to look up HVAC services and saw that Top Flight had many excellent reviews. So I called them. A couple of hours later, Isaiah and Tyler came to my house. I have to say that it was one of the best experiences, if not the best, that I have ever had with a contractor or service person. They were here all day. Isaiah explained everything to me in detail and encouraged me to ask questions. He was so patient and so nice. Of course, they fixed the problem and gave me some good advice. He was very professional but easy going and well-informed. Also, the prices are very reasonable. I highly recommend this company.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Isaac serviced my ductless system in my sun room. The system was heating but was inconsistent in response to temperature changes. Isaac cleaned the inside unit and that seems to have improved how it works. He was on time and worked professionally.
Response from the owner:Glenn, thank you so much for the positive feedback! We're glad that Isaiah was able to service your ductless equipment, and we're glad you are happy!
Absolutely top notch. Technician found problem, explained what had to be done in detail. Exceptionally polite and courteous. If your looking for down to earth people, this is the place. No hassle whatsoever.
Response from the owner:We are happy to hear about your positive experience with Top Flight Heating & Air. Thank you for sharing your feedback.
We were going through a total nightmare trying to find a company to fix our HVAC system. We tried 3 different companies that took our money and left us with a system that would stop working within a month after they said it was fixed. Top flight found the problem the 1st time they looked at it. It's now been running for almost a year with no problems. Isiah and this company are the best. We highly recommend them. Thank you Top Flight.
Response from the owner:Hi Wanda! We appreciate the review and are glad we could be of service!
I Highly recommend Top Flight! I called for service at the beginning of the cooling season. Technician came on time, inspected and cleaned the main two heat exchanger zones, checked all the return filters, measured the temp at each supply output and then inspected and cleaned a mini split. He took his time but was really efficient, thorough, clean and knowledgeable. Had great air conditioning all summer! I signed up for their service plan and will be scheduling our heating/fall call after Thanksgiving.
Response from the owner:Thanks for the positive feedback, Gillian! We're happy to hear about your great experience with our service. Look forward to assisting you with your heating needs after Thanksgiving.
Top notch service from a first rate company- Ryan and his crews are honest and polite and very knowledgeable. We’ve been very happy with the work performed.
Response from the owner:We genuinely admire your kind words about our service. Thank you for your feedback.
Cleaned and rehabilitated my heater. They arrived on-time, two people worked on the unit, very nice and polite. They even showed me pictures of all the work they did on the unit.
Response from the owner:George, we appreciate the positive feedback! We’re glad we were able to remedy the issue with your Heat Pump repair! We look forward to providing quality heating and cooling maintenance for you!
A used Top Flight Heating & Air to replace my furnace. I was very satisfied with their knowledge and professionalism. I now use them for all preventive maintenance on both my heating and air-conditioning units. Their prices are very reasonable, and they are quick to response to calls.
Response from the owner:Hi Diane! Thank you so much for taking the time to leave us a positive rating.
Top Flight is a Great Company. We are very happy with there Professionalism and Courtesy. They always Call before And after they do their check up. Everyone we have had come to the house has been very Informative and Nice a d always ask if they can do anything else. So Nice
Response from the owner:We greatly appreciate your positive feedback, Gregg. Thank you for choosing Top Flight Heating & Air for your HVAC needs.
Reliable, affordable, and on point! Had issues with my air conditioning for years, after spending thousands with multiple other companies, I found Top Flight! One visit and everything was working perfectly! The only company I'll trust with my heating and A/C needs! Highly recommended!

Thank you for superb service!
Michelle Phillips
Response from the owner:Your review is appreciated! We're glad to hear that you had a positive experience with our services. Thank you for choosing Top Flight Heating & Air!
Response from the owner:We're thrilled to hear that you've given us a 5-star rating, Linda. Thank you for choosing Top Flight Heating & Air!
I was very pleased with Top Flights' service. They installed Heating and Air Units in my church, Pilgrims Ministry of Deliverance, in Georgetown, Delaware.

I needed service. They sent a serviceman named John. He got everything up and running. HAPPY CUSTOMER!
Apostle Dr. Ivory Hopkins
Response from the owner:Thank you for sharing your experience with Top Flight Heating & Air. We're glad to hear that our service met your expectations.
Top notch service! Professional and friendly staff.
Response from the owner:Hi Steph, Thank you for taking the time to leave such a wonderful review! We're delighted to hear that you had a top-notch experience with our professional and friendly staff at Top Flight Heating And Air. Our team is committed to providing exceptional service and ensuring our customers' satisfaction. Your feedback is greatly appreciated, and we're here to help with any of your future heating and cooling needs. Thanks for choosing us!
Great service from knowledgeable technicians.
Response from the owner:Thank you so much for your kind review of Top Flight Heating and Air Conditioning! We're thrilled to hear that you were pleased with our great service. Our team of knowledgeable technicians is dedicated to providing top-notch air conditioning solutions, ensuring our customers' comfort and satisfaction. Your feedback helps us to continue delivering exceptional HVAC services. We're here for any of your future heating and cooling needs. Thank you for choosing Top Flight Heating and Air!
These guys are absolutely incredible. From the customer service to the technicians, everyone is friendly and goes above and beyond to help. I know when they come out, they’re going to do an amazing job and provide me with tips and tricks to get the most out of my unit.
Response from the owner:Alex, thank you for the fantastic feedback! We are dedicated to servicing our customers, and providing a 5 Star experience! We are so happy to have you as part of the Top Flight Family!
THE BEST!! If you live in lower Delaware you should be using Top Flight Heating & Air for all your needs!
Response from the owner:Thank you so much for the feedback, Sheri!
Exceptional service! Reliable, knowledgeable, professional and courteous. Would highly recommend!
Response from the owner:Thank you so much, we're glad you are happy with our service experience!
Top Flight is exactly that! Tyler Powell was the technician sent to maintain my very old furnace. He was professional, informative and personable! He let me know what to expect from the furnace and I was pleased with his evaluation. There was no upselling. He, with the owner Ryan, came up with 7 quotes for different brands and efficiencies of furnaces that I requested.
The ladies in the office did everything they could to fit me in the schedule! I was so happy with their service and honesty!
Response from the owner:Thank you so much for your fantastic review and for choosing Top Flight Heating and Air-Conditioning! We're thrilled to hear that our technician, Tyler Powell, provided you with professional and informative service. It’s great to know that his evaluation of your furnace met your expectations. We're proud of our honest approach, and it's wonderful to hear you experienced that with no upselling. Our team, including the owner Ryan and our dedicated office staff, always strives to provide excellent customer service, fitting schedules to meet our clients' needs. Your satisfaction with both our service and our range of furnace options means the world to us. Thank you once again for your kind words and trust in our HVAC services. We’re here whenever you need us!
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