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Customer Reviews

See What Your Neighbors Are Saying

Zach O.
Ryan and team were a pleasure to work with. Techs Isaiah and Taylor showed up for both legs of the install and were timely, courteous, and informative. They left crucial next steps for myself as a customer on system care going forward and insisted I call if I run into any issues. Definitely satisfied with the level of service provided by Top Flight and would recommend to anyone looking for a quality experience!
Kelly G.
Top Flight was very responsive and Issiah was extremely helpful and knowledgeable. I highly recommend this company.
Deborah H.
Ryan was very pleasant and got the heater running in no time. Very pleased.
Howard B.
Ryan and Topflight did a great job for us. From analyzing the problem to fixing it. Everything was Top Notch.
Debra S.
Fantastic customer service. Very professional. I would highly recommend this company.
James F.
Isaiah was excellent, let me know he was coming, had a picture of himself in the text. He was very professional and friendly, and explained everything he was doing. Top quality representative for Top Flight, Thank You!!
Tyler S.
Spoke with Taylor from top flight to schedule our maintenance and air scrubber install. Both her and Ryan were very professional upon scheduling. Our technician, Isaiah Barnes promptly showed up on time, was very courteous and professional. Assisting with all questions I had during the visit. Going out of his way to help ensure all of my concerns were addressed during the visit. I highly recommend Top flight all around for their excellent service.
I would highly recommend Isaiah for all your HVAC needs. He was very professional and answered all my questions regarding my hot water installation. Thank you Ryan and Isaiah. Doug Martin
As a new customer and and not having a gas furnace prior, Ryan took the time to explain what he was doing and how the system worked. He was very knowledgeable and professional.I would have no problem recommending Top Flight to any of my neighbors.
Chad P
Michael was my service tech and showed up on time, did an excellent job and will request him whenever I call again.
matt W.
michael colley was at our home today for our heater pm .he was extremely professional and courteous. He explained everything he was doing and did a great job. Also left our home spotless when he was done. he is an asset to your company and would have him do work in our home anytime.I'm a very happy customer of top flight and would recommend this company to anyone. p.s. with techs like michael your company will continue to grow. again an extremely happy customer.
S C.
He was very professional and kind. He answered my questions and explained the difference in packages they offered
Linda B.
We had our first service with Top Flight and our technician was Isaiah Blaine. He was a great, knowledgeable, friendly young man who took the time to update us on everything he was doing. He signed us up for the monthly contract which is so affordable and convenient. If it is possible to ask for a specific technician to work on your unit, ask for Isaiah Blaine and you’ll be glad you did.
Marcy M.
All the reviews are true…. Five stars all the way!
Christina B.
Perfect all around. Found a simple problem that I never would have figured out. Pricing is fair and work was done very well. Michael was very friendly and explained everything.
Carol C.
Michael Colley arrived on time and was pleasant and professional. He took his time examining the system and explained it all to me. I highly recommend this service.
Frank M.
Always happy with Top Flight. Very prompt, professional, and reasonably priced for service and equipment.
David B.
Showed up two hours after I called about a/c being down. Same day service. Efficient. Gave me a list of options to repair or replace. Highly recommend.
Joanne M.
Isiah was awesome! I will recommend him and your company to others!
Daniel B.
I had a fantastic experience with this company, and I want to give a special shoutout to technician Michael. He recently replaced my HVAC filter, and I was thoroughly impressed with his professionalism and expertise. Quick service, and my system is running flawlessly. Highly recommend this company, especially thanks to Michael!
Kyle B.
Always professional, we always receive a text message and an email keeping us updated on what’s happening! Staff is always friendly!They come when you need them!
Thomas W.
My technician Isaiah Barnes was punctual, polite, and professional. He answered all of my questions, and got my AC up and running. He even stopped back two weeks later to verify if the repairs he made solved the problem. Highly recommended.
Shirley W.
Prompt, professional service technicians
Thomas L.
Isaiah Barnes is very knowledgeable and professional. Explained everything thoroughly. A pleasure to deal with.
Rox K.
Isaiah was professional and courteous. Took time to explain things.
Rick H.
Isaiah and Mike did a great job! Both were very courteous and professional. Ryan showed up with some needed supplies and was also the same. Our airflow problems were fixed and we have a noticeable difference in our system's operation. Highly recommended.
Flying O.
Exceptional service and professionalism! I cannot state enough how pleased I am with the install of my new a/c Mitsubishi unit for my sun porch. The main installer Isaiah was prompt, professional ,extremely pleasant and a credit as a face of the company. Outstanding. Cheers
Randy F.
The best part of the experience was Ryan’s knowledge and responsiveness. He answered all our questions in a courteous, professional, and timely way, and provided a competitive estimate.Isiah and Michael did the installation, and were fast, on time, and thorough. The finished product (a mini-split) looks and works great!Thanks, Top-Flight!
Roger B.
AWESOME REPAIR JOB BY Michael. We signed up for the annual maintenance plan too.
Gloria W.
Got my AC going
Joe D.
Isaiah was awesome and was very friendly. Did a great job and didn't charge me for any unnecessary things. I highly recommend them!
The technician (Isaiah) was punctual, courteous, and professionally resolved my lack of air conditioning. AC was up and running in practically in no time flat. Even went beyond and ensure thermostat and control board were properly synced. Thank you!!
Jay C.
Best experience with and HVAC company we have ever had! Good honest people with good service.
Donna L.
Michael did a great job. Showed up early. Was proficient and professional. Signed up for annual maintenance service.
Pamela C.
Top Flight Heating and Air technician Michael C. did an absolute phenomenal job fixing our AC. He was very polite and professional and explained everything really well. Would absolutely recommend him and Top Flight services.
cheryl C.
Michael was exceptional. He saved the weekend!! House is cooling down on this hot weekend. He fixed my ac and explained everything about my unit .We will be using top flight heating and air in the future.
Robert H.
Shout out to Top Flight Heating and Air conditioning. Sunday we had no air conditioning and by Tuesday morning we were up and running. Michael and Ryan were very professional and on time. Love the quick response and communication with us, text and emails.Supporting Local! Would highly recommend.
Christina H.
Top Flight is the best HVAC company I have ever worked with and I have owned many homes in my life time. The whole experience has been wonderful. I actually signed up with another company for an annual maintenance plan and they were so unprofessional, I canceled my plan with them and signed up with Top Flight. Boy am I glad that I did! The intake process was so smooth. The customer portal is wonderful. You can see your appointment and when the technician is on the portal. My technician Michael arrived on time and was really knowledgeable. In fact, he is not even completely done yet and I am already writing this review. I have a new home and I have had my 3amp fuse blown several times. I knew it was not normal, but the builder's electrician said there was nothing wrong. I hired another hvac company before my one year warranty expired to give me a second opinion (I wish I hired Top Flight at the time) and couldn't tell me what was wrong. Michael took the time to look through each wire and went through the process of elimination. He was able to identify a low voltage wire issue in the outside condenser. Although he said that you never knew whether there was another issue or not given the complexity of the 24V system, I felt really good about his expertise and the care he put in to diagnose. Anyway, I cannot recommend this company enough. I will never use another hvac company again. Also, my daughter (11 years old) saw their truck and commented, "you can always trust a company with a cartoon in their logo...:)". Thank you Top Flight and Michael!!!
John R.
Very professional quick and courteous, highly recommend
Chad B.
Isaiah was really up front with me about the situation, didn’t try to hide anything. I would like to have him keep returning to my home for any service work .
Laurie H.
Tech Michael was professional and knowledgeable. Highly recommend! Ac working great again!
Denise F.
Wonderful Isaiah was very professional and kind and very helpful.
Ryan was very helpful and explained the problem to us. He was very polite and answered our questions.
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Based on 198 reviews

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