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Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Questions to assess your service needs
  • Comments and/or Opinions about Top Flight Heating & Air

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither Top Flight Heating & Air nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. Top Flight Heating & Air will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

N Collins
N Collins
1721397337
Couldn’t ask for a better company! Christina was on top of everything getting me scheduled in as quickly as she could fit someone in. Tech came within 2 hours found the problem and was very nice and informative of what needed to be fixed and replaced. Isiah came today fixed me all up was very pleasant and quick to get me some relief within 24 hours my a/c was restored on what had been the hottest days of summer so far. Thank you Top Flight for your quick response and professionalism. 10/10 recommend!
Victoria Hurd
Victoria Hurd
1721392798
Top Flight is an excellent company including their technicians. I have used them for my heat/ac maintenance. Recently had to have all of the ductwork under my home replaced. They completed all aspects of this job in a professional and timely manner. Please consider using this company for your needs.
Mike Martin
Mike Martin
1721331533
Top Flight is the appropriate name for this company because their technicians are Top Flight. They are very knowledgeable and friendly. They also show up on time and are very dependable. You can have confidence in choosing Top Flight for your HVAC needs.
D GH
D GH
1721318212
Tyler Powell & his helper did an extraordinary thorough job and explained the issues and repairs as he did them . 5,star Quality and efficiency! Thank you!!
Anna Fecker
Anna Fecker
1721264940
I highly recommend Ryan and his staff, all are very courteous, neat, very professional and knowledgeable, have used Top Flight many times from installation to routine maintenance and always satisfied
Rox King
Rox King
1721246851
Tyler was professional and courteous. Took time to explain things. Did a great job!
Diana Lucas
Diana Lucas
1721246640
Shout out to Top Flight Heating snd Air Conditioning!! Same day appointment and work completed with excellent technician Tyler!! Hes the best!! Thank you so much for your timely assistance and knowledgability to diagnose and repair so promptly!!5 STARS Tyler!! Cant thank you enough!👍👍👍
Gloria Wright
Gloria Wright
1721229120
Got my AC going. Checked my heater out. I have a service plane. Very nice people to work with.
Gregg Goins
Gregg Goins
1721228981
Top Flight is a Great Company. We are very happy with there Professionalism and Courtesy. They always Call before And after they do their check up. Everyone we have had come to the house has been very Informative and Nice a d always ask if they can do anything else. So Nice
Nelson Jones
Nelson Jones
1721228597
If I could give a zero I would you came to look at job called you four times to get the price and you never did call me back
Nicole Damiani
Nicole Damiani
1721225185
Customer service was great when calling in, technicians were very friendly and knowledgeable. Got me fixed up and running in no time!
Donald Bucklin
Donald Bucklin
1721224071
Very professional. Reasonably priced. Great all around experience. Very highly recommended. They have been taking care of three systems in my house for four years and I have always been kept well informed and have been pleased with the work.
Belinda Kalomeris
Belinda Kalomeris
1721223272
Professional and knowledgeable heat and ac company. Family operated company with family oriented values. Top flight saved the day for me when the company I originally hired to install my new ac central unit took off without completing the job. Top flight stepped right in, corrected and finished the job just as the weather was heating up. They also have improved the way I heat my house. Best heat/ac company I have ever worked with while owning many homes throughout the years. Thank you Top Flight!
John Zivkovich
John Zivkovich
1721222091
Professional, courteous, reliable.
Diane Acker
Diane Acker
1721221979
The Top Flight team was very professional, I highly recommend this company for all your heating and air conditioning needs.
Barbara German
Barbara German
1721150531
Technician arrived on time and was thorough in his review of the system. We were only having routine maintenance done and we decided to go for the one year contract. My husband was happy so that’s good enough for me!
Mickey Marra
Mickey Marra
1720271802
Excellent service Tyler did great job and the whole staff is great Tyler is asset to the company I I have been dealing with this company for about 5 years and tried other companies with no ratings which means they don't want to show you the bad ratings so i don't deal with them anymore because of getting ripped off twice.they are number 1.
Danielle Allman
Danielle Allman
1719967822
Top Flight exceeded our expectations. We had an unexpected issue with our 4 year old system over the weekend and we were able to make an appointment easily online. Tyler (our tech) showed up on time. He was professional, courteous, knowledgeable and kept us informed the entire time he was troubleshooting and maintenancing our unit. He answered any questions we had as well as recommendations to ensure our system runs top notch. With that said we signed up for a maintenance plan the same day and definitely recommend them if anyone is looking for a HVAC company.
Earl Dunnock
Earl Dunnock
1719926080
Joe Begendorf
Joe Begendorf
1719882208
Technician ( Tyler) was knowledgeable of my system and diagnosed it properly.
Denise Passwaters
Denise Passwaters
1719609673
Tyler from Top Flight was very professional and explained the problems with our A/C unit in detail. Arrived on schedule and fixed the problem.
cheryl crawford
cheryl crawford
1719092626
Michael was exceptional. He saved the weekend!! House is cooling down on this hot weekend. He fixed my ac and explained everything about my unit .We will be using top flight heating and air in the future.
Carol Silberstein
Carol Silberstein
1718907350
Professional and knowledgeable! Thrilled to have found this company and look forward to many years of good service!
Tony Licausi
Tony Licausi
1718827607
Anjo Elsbury
Anjo Elsbury
1718821991
Isaiah and his helper were great!! Knowledgeable, friendly and competent.
Am C
Am C
1718770110
Detailed Oriented! Great service!
Diana Erney
Diana Erney
1718418570
David Drebing
David Drebing
1718320785
Had issue with AC not coming on when i got home from work. Called for service after normal work hours. Technician Ryan Brower came after hours, diagnosed problem. Got system working. Extremely happy with tech & service A+.
Karl Haller
Karl Haller
1717851893
Ryan did great job in explaining job to be done, and Isiah did great job on instalation.
Hollie Linville
Hollie Linville
1717598477
I am so impressed with the service that I received from Top Flight. First of all, they had a cancellation and put me in immediately. They sent out their technician, Isaiah B. He was polite, professional, and knowledgeable. He seems very confident in his work and wants to make sure he covers all bases with no pushy sales pitch. He was excellent and I'd recommend him to everyone.
Chip Brenner
Chip Brenner
1717506989
Isiah was great with our service call yesterday. Very professional. Explained the repair we needed very well. Extremely happy.
Gus
Gus
1717095775
I would highly recommend Top Flight for all your HVAC needs. Isaiah and Ryan were very professional and answered all my questions regarding my total HVAC installation. Thank you Ryan and Isaiah. Doug Martin
Steve Carodiskey
Steve Carodiskey
1716750558
Ryan did an awesome job…Had it working in less than 30 mins would highly recommend Top Flight.5 stars
Daniel Callahan (DTCallahan)
Daniel Callahan (DTCallahan)
1716654358
UPDATE: Tyler was just out to service our AC for the first time. Just like Ryan he took the time to explain everything he was going to do and answered all of my questions.As a new customer and and not having a gas furnace prior, Ryan took the time to explain what he was doing and how the system worked. He was very knowledgeable and professional.I would have no problem recommending Top Flight to any of my neighbors.
james shockley
james shockley
1716576053
Top notch very cordial very politeIsaiah was great
p “Patricia” weath1
p “Patricia” weath1
1715288538
Isaiah Barnes was Professional, Knowledgeable & Kind. Joe, Isaiah's assistant is also of great character. I trust both of these folks completely. So grateful to have found Top Flight. They will continue to have my business as long as I am in the area.
Courtney Dulin
Courtney Dulin
1715266530
Joan Hitchens
Joan Hitchens
1714691185
Very Satisfied. Great Service.
J Ga
J Ga
1714055744
Tyler P. did our A/C Maintenance Service today. He was very pleasant to deal with, pointed out and took care of better insulating the refrigerant lines on inside unit & outside as well. Worked quickly and efficiently. Thanks again Tyler.
Carol Cunneen
Carol Cunneen
1713900983
Tyler arrived on time and did a thorough examination of the system. He was polite, professional and pleasant. He explained to me everything about the system I highly recommend this service.
val pisacane
val pisacane
1713898427
Tyler from TopFlight was fantastic. He earned a new service subscription customer.A prior tech from Air Temp solutions left the previously working system disabled and not working. Their follow up tech quoted $1,250 for a new thermostat and thermostatic board. Needless to say I searched for another company.Tyler diagnosed a simple but easily overlooked problem. The system was restored with only a service call.Big call out to Tyler and Top Flight!
Donna McCafferty
Donna McCafferty
1713795774
Issac did a great job. Very professional and courteous. He explained the process well and looking forward to installation of new system for our pole barn.
Susan McKechnie
Susan McKechnie
1713285687
Isaiah was my technician who performed a routine AC checkup. He was professional, knowledgeable, and polite. I was impressed with the service so I signed up for the annual plan and have high expectations if I ever run into any issues. Top flight was recommended by a friend who had issues and used several companies that couldn’t fix the problem before finding Topflight that did fix the problem.
Ben McCall
Ben McCall
1712938934
Very knowlagable team, and prompt service. They got me fixed up on their first visit.
Martin Burton
Martin Burton
1712270623
On April 4th 2024. We had a great experience with Top Flight Heating & Air. Our technicians Isaiah Barnes and Joseph arrived on time. Isaiah took the time explaining every detail of the job. Very professional. We highly recommend this company.
George Dellinger
George Dellinger
1711997698
Glad we switched Top Flight for our geothermal HVAC maintenance.They have a smooth process to set and confirm appointments. Isaiah (the technician) arrived exactly on time. He is exceptionally well-trained, confident, highly proficient, professional, and easy to communicate with.I feel that our HVAC will be in good hands with theTop Flight competitively-priced maintenance program.
Maria Maksymowych
Maria Maksymowych
1711831495
Shout out to Top Flight! I had an emergency call and had to turn my heater off. Technicians arrived the next morning. Service, honesty and technical competency exceeded expectation. Thank you.
Chris Derchin
Chris Derchin
1711052233
First service by Isaiah was outstanding, he took time to explain what he was going to service before & after he was finished. I was promptly contacted next day by Christian to set up follow up Appt. Now I understand why they have 5 stars on the Google reviews.
Tracy Niedrowski
Tracy Niedrowski
1711050611
We had Top Flight install a new HVAC system. Isaiah and Tyler were great at the installation. They cleaned up after the job which was nice. The plus is the system is nice and quiet compared to our old system and the balancing they did reduced the temperature extremes in our upstairs vs downstairs.
Tammy Crumley
Tammy Crumley
1710295184
Wonderful person. Handled my problem professionally.
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